Put requests, quoting, scheduling, reminders, communication, payments, staffing, and reporting in one connected system built for service businesses.
Browse the feature set by business area, then open the items that matter most to how you run the work.
Keep all customer info in one place.
Search and access customer details instantly. Add notes that show up for staff before appointments. Route sheets include all customer, address, and job comments so nothing is missed.
Reduce no-shows with automatic reminders.
Customers get text or email reminders before their appointment — you choose how early (a week, 3 days, or 24 hours). This helps them prepare, lowers cancellations, and gives you time to fill spots if someone cancels.
Send messages the way customers prefer.
Choose SMS, email, or both for reminders, review requests, and custom messages. Each customer can set their own preference so communication always works for them.
Customers get arrival times and staff photos by text.
Staff can send automated “On the Way” texts before arriving. Messages include staff photos, arrival estimates, and allow customer replies to go directly to that staff’s phone. (Requires a Twilio account.)
Let AI price jobs instantly for customers.
Teach the system your pricing rules and job times. The AI will then auto-quote both price and duration, letting customers book themselves instantly — even for complex jobs.
Send invoices and get paid automatically.
Invoices are created for every job with tips, discounts, and taxes included. Customers can pay online by card, or you can mark payments made by cash or check. Clients manage their invoices and payment info in your branded customer portal.
Always know who has (and hasn’t) paid.
See all invoices in a daily log. Quickly filter for unpaid ones and re-process payments if needed. Never lose track of outstanding balances again.
Easily manage staff schedules and customer appointments.
Drag and drop jobs on a color-coded calendar. Assign or reassign staff quickly if someone is sick or unavailable. Switch views (day, week, or month) to see your full schedule. Everything is built to make rescheduling and team management simple.
Flexible scheduling for any customer.
Offer bi-weekly, 1st and 15th, last Friday, or any other custom repeat schedule. The system is designed to handle even complex requests.
Accurate availability that factors in traffic and drive time.
The system checks staff availability, drive times, and traffic patterns before showing open slots. If conflicts happen, you’re notified so you can adjust.
Save drive time by booking jobs close together.
Our system shows upcoming jobs near any location in seconds. Quickly see when staff are already in an area so you can add new appointments without extra driving. This saves fuel, time, and money while keeping routes efficient.
Move all jobs from one staff/team to another instantly.
If staff leave, change positions, or take time off, you can reassign all their jobs in one click. This saves hours compared to moving appointments one by one.
See jobs and staff locations on a map.
Instead of just a list, view your entire schedule on a map. Know where teams are working, plan routes better, and see where open spots are for new appointments.
Go paperless with digital job forms.
Create forms for staff to fill out during jobs: checklists, notes, signatures, photos, or serial numbers. You can set rules for accuracy and display custom error messages if something doesn’t match. All forms are saved and exportable anytime.
Keep all job notes organized.
Add notes to customers, addresses, and appointments separately. Staff see all notes on site so nothing is forgotten.
Show proof of work with photos.
Staff upload before and after photos of jobs. You can audit quality, answer customer questions, and showcase great work.
Rotate service packages automatically.
Create recurring packages that alternate in the order you set. Perfect for customers who want rotating services instead of the same job every visit.
Handle holidays and closings easily.
Mark holiday dates on the calendar. Jobs on those days are highlighted and can be quickly moved before or after. Color-coding helps you reassign them with ease.
Make sure staff arrive at the right place every time.
The system checks every address so GPS directions will work before the job day. This avoids wasted trips, staff frustration, and customer complaints caused by wrong or incomplete addresses.
Let customers book themselves 24/7.
Customers can get a quote, pick a time, and confirm a job directly from your website. The system checks staff availability, drive times, and job length so bookings fit perfectly. This saves office time and lets customers book day or night.
Never lose a lead again.
See details from every website form submission, even if they didn’t finish booking. Follow up, complete the booking for them, and turn warm leads into paying customers.
Get more 5-star reviews, faster.
After each job, customers are asked for feedback. Happy ones are guided to leave reviews on Google or another site of your choice. This helps you build more reviews and a stronger online reputation.
A modern, mobile-friendly business website included.
Your included website works on all devices. Customers can request quotes, book jobs, read about your business, apply for work, and more. Host it on your own domain or use a Service In Sync subdomain.
Control where you accept jobs.
Define service areas by zip code, map shapes, or radius from an address. Use color-coding on the calendar to plan routes. The system can also auto-respond to leads that are outside your area, saving office time.
Approve, track, and plan around staff time off.
Staff request time off through the system. You set limits so too many people aren’t off at once. Approved time off shows on the schedule, and every request is stored so you always have a clear history.
Define weekly unavailable times for part-time or limited-availability staff.
Set recurring weekly staff unavailability so part-time or limited-availability team members are automatically blocked out on the right days and times. Scheduling, smart scheduling, and availability calculations reflect those ongoing rules, helping prevent scheduling mistakes, save office time, and keep staff availability accurate.
Give each staff member the right access.
Create permission groups so staff only see the parts of the system they need. For example, some may only see their schedule, while managers see payroll and reports.
Flexible pay structures for your team, including commission pool and flat-rate job pay.
Track commission, commission pool, flat rate, hourly, or salary pay automatically. Staff can see summaries of their earnings, and you can review detailed payroll reports with less manual math.
Handle flat-rate-per-job pay and commission share across multi-cleaner jobs.
Use flat-rate-per-job payroll and commission-share payroll options so compensation can be calculated more accurately for completed jobs. This helps businesses split pay across multiple cleaners, reduce manual payroll math, and support more flexible team pay structures.
Payroll that calculates itself.
Whether staff are paid hourly, salary, commission, or a mix, the system organizes everything automatically. Data appears in a clear table and can be exported for accounting or taxes. Users report saving 6–10 hours every month compared to manual entry.
Track bonuses and deductions in payroll.
Enter staff bonuses and deductions directly into the system. They are applied to payroll automatically, and staff can view them anytime.
Track expenses and reimburse staff easily.
Staff submit expenses with optional photo receipts. You approve or deny requests, and approved ones are automatically added to payroll.
Mileage is tracked and added to payroll automatically.
When staff check into jobs, mileage is calculated from the last location. If reimbursement is enabled, it’s added directly to their payroll. This saves hours and ensures accuracy
Choose per-mile or per-trip reimbursements.
The system can calculate reimbursements by distance driven or per appointment. Everything is added to payroll automatically so staff and managers see the same numbers.
Keep staff happy and reduce turnover.
Staff can manage reimbursements, mileage, time off, pay advances, and see live customer reviews themselves. This reduces busywork for you and makes staff feel more valued.
Staff call customers from your business number.
When staff call through the system, customers see your business number, not a personal one. This protects staff privacy and keeps your company looking professional. (Requires a Twilio account, which has separate fees.)
See both staff and jobs on a live map.
Check where staff are working now or later in the day. Appointments show on the map, color-coded by team. If you get a last-minute job, it’s easy to see who is nearby to assign it.
Quick insights into your business health.
From your schedule page, see stats like revenue, reviews, new bookings, and cancellations. Compare performance to past weeks or months and catch problems before they grow.
Connect your website in minutes.
Use simple scripts or direct links to add booking and scheduling to your existing website — or just use the included website. Start turning leads into jobs right away.
Track supplies and equipment automatically.
Staff check out inventory, use it in the field, and the system records it on jobs and invoices. This prevents missing supplies and makes it easy to know where everything went.
Your own app for staff and customers.
Get a mobile app with your business branding. Staff can access job details in the field, and customers can log in to manage appointments and invoices.